Monitoring and Reporting

To ensure the privacy program is operated effectively and efficiently, it must be monitored continuously.  Matrix should be collected and reported to management on a regular basis.

The followings should be collected, reviewed, analyzed and reported continuously:

  • Compliance to the policies and procedures
  • Effectiveness and Efficiency of the privacy operations
  • Consent management matrix
  • Incident (breach) management matrix
  • Client privacy rights support matrix
  • Status and issues of the privacy related project
  • Audit and review result
  • Stakeholder feedback
  • Client feedback

A privacy dashboard with the above information is most beneficial tool to report the privacy status to management on regular basis.