Privacy Operations are the set of ongoing activities that address all day-to-day privacy issues. For example, privacy operations include consent management to manage the client’s consent directive for the collection, use and disclosure of personal information and/or personal health information. The privacy management framework will be able to successfully provide consistent and continuous support to business operations if privacy operations are well established and seamlessly integrated with business processes.
Privacy Operations should be defined and documented to standardize the workflow, activities, and roles and responsibilities in accordance with the direction of the privacy policies.
Privacy Operations at minimum include the following components:
- Consent management
- Client privacy rights support
- Breach management
- Log review